Terms of Use and Legal Rules for India

These Terms and Conditions form a legal agreement between you and Parimatch for your use of the platform services, including betting, account management, and related features. You must read and accept these terms during registration, and you must follow them each time you log in, place bets, or interact with the platform.

Eligibility and user requirements

You may use the services only if:

• You are at least 18 years old, or meet the higher legal age requirement that applies in your place of residence.
• You have legal capacity to enter into a binding agreement.
• Online betting and related activities are allowed for you under the laws that apply to your location in India.
• You complete registration with accurate details and keep them updated.

You must not access the services if doing so would breach any applicable Indian law, state level restrictions, court orders, or directions of a competent authority.

Account registration, accuracy, and single account rule

During registration, you must provide true, complete, and current information. You must maintain one account only, unless Parimatch approves an exception in writing. The platform may restrict, suspend, or close an account where it detects duplicate accounts, false details, or misuse of services.

Your responsibilities for proper use

You agree to:

• Keep your login credentials confidential and avoid sharing your account.
• Use payment methods that belong to you and match your verified identity.
• Use the services for personal use only.
• Avoid abusive conduct, technical interference, automated access, or any action that can impair platform security.

Bonuses and promotional conditions

Bonuses, bonus funds, free bet credits, and other promotional benefits are subject to additional terms displayed on the relevant promotion page. Such terms may include eligibility rules, time limits, wagering requirements, maximum conversion limits, and restrictions on withdrawals until conditions are met. Parimatch may refuse, reverse, or forfeit bonuses if it identifies breach of promotion rules, account misuse, or prohibited play patterns.

Content, intellectual property, and permitted use

All site content, including software, designs, text, data, odds displays, and trademarks, is protected under applicable intellectual property laws. You receive a limited, personal, non exclusive right to access the services for lawful use. You must not copy, extract, scrape, reproduce, publish, reverse engineer, or commercially exploit any part of the platform without prior written permission.

Changes to these Terms

Parimatch may modify these Terms to reflect legal requirements, security updates, operational changes, or product updates. The latest version will be published on the official website or within the application. Continued use of the services after changes take effect counts as acceptance of the updated Terms.

Service availability, errors, and liability limits

The services may be interrupted due to maintenance, technical faults, third party failures, or events outside reasonable control. Parimatch aims to maintain accurate information, including odds and event data, but errors can occur. To the extent permitted by applicable law, Parimatch limits liability for indirect losses, loss of profit, or loss arising from misuse of your account, connectivity issues, device issues, or unauthorised access caused by your failure to protect credentials. Nothing in these Terms limits liability where such limitation is not allowed under applicable law.

Suspension, closure, and refusal of service

Parimatch may suspend, restrict, or close your account, or refuse access to services, where it reasonably believes that:

• You do not meet eligibility requirements.
• Your account security is at risk.
• Your activity breaches these Terms, bonus conditions, or betting rules.
• Identity verification, legal compliance, or payment verification is incomplete.
• Fraud, chargeback abuse, money laundering risk, or prohibited betting activity is suspected.

Governing law and disputes

Your rights as a consumer, if applicable, remain protected under mandatory laws that apply in India. Any dispute will be handled according to the governing law and dispute process stated in the operator information published on the platform, subject to mandatory local legal rights that cannot be excluded.

This section explains general betting rules that apply when you place bets on the platform. Specific sports, markets, and event rules may appear within the bet slip, market information, or dedicated rules pages. If a conflict arises, the market specific rules shown at the time of placing the bet apply.

Eligibility to place bets

You may place a bet only if:

• Your account is registered, active, and not restricted.
• Any required identity verification is completed, including checks linked to withdrawals, risk controls, or legal compliance.
• You are not restricted by local law applicable to your location in India.

Bet placement and acceptance

• A bet is treated as placed when you submit it through the bet slip.
• A bet is treated as accepted only after the system confirms acceptance and records it in your betting history.
• If a technical error prevents acceptance, the bet is not valid even if your device shows a pending state.

Odds display and changes

• Odds may change between selection and acceptance.
• If a price change occurs, the platform may accept the bet at the updated odds, reject it, or ask for confirmation, depending on the product flow.
• If an obvious error affects odds, market lines, handicaps, or event details, Parimatch may declare the affected bet void or settle it at correct terms, in line with the applicable rules displayed on the platform.

Minimum and maximum stake limits

• Minimum bet and maximum bet limits vary by sport, market, event, and account risk profile.
• Limits are displayed on the bet slip or applied automatically at the time you place bets.
• Parimatch may apply additional restrictions to protect market integrity, manage risk, meet legal obligations, or address unusual betting patterns.

Types of bets and settlement basics

Common bet types include single bets, multiple bets (accumulators), and system bets, subject to availability.

Settlement is based on:

• The final official result of the relevant event or market, as defined in the market rules.
• The rules for postponed, abandoned, or interrupted events.
• Any market specific rules shown at the time of placing the bet.

Calculation of wins and losses

• Winnings are typically calculated by applying the accepted odds to the stake, less any applicable deductions stated in the market rules.
• A losing bet results in loss of the stake.
• For multiple bets, settlement follows the product rules for including void legs, partial settlements, and recalculated odds where applicable.

Void bets, cancellations, and corrections

Parimatch may void a bet, cancel a market, or correct settlement when any of the following occurs:

• The event is cancelled and not rescheduled within the time period stated in the market rules.
• An event does not start, or key market conditions are not met.
• An obvious error affects odds, event start time, market parameters, or settlement.
• A technical issue affects acceptance, display, or recording of the bet.

If a bet is void, the stake is returned to your account unless other rules apply. Parimatch may reverse an incorrect settlement and re settle the bet according to the correct result and rules.

Betting restrictions and integrity controls

To protect the integrity of betting, Parimatch may:

• Limit markets, bet sizes, or maximum payouts for particular events.
• Restrict certain account activity if it detects collusion, arbitrage abuse, or manipulation attempts.
• Report suspicious integrity issues to relevant integrity bodies, sports organisers, or authorities where required by law.

Cash out and early settlement features

If cash out or early settlement is available for an event, the feature is optional and subject to product rules shown at the point of use. Parimatch may disable or withdraw cash out availability due to market conditions, technical issues, or integrity risk.

This section sets out the general payment rules for funding your account, requesting withdrawals, and handling transaction security. Additional rules may apply depending on the payment method and your verification status.

General rules for deposits

• Deposits must be made using payment methods registered in your name.
• The platform may apply minimum and maximum deposit limits that vary by method and risk controls.
• Parimatch may decline a deposit where it identifies security risk, legal compliance risk, or mismatch between payment details and account details.

General rules for withdrawals

• Withdrawals are paid only to payment methods that belong to you and that meet verification checks.
• Parimatch may require you to withdraw to the same method used for deposits, subject to availability and compliance controls.
• The platform may apply minimum and maximum withdrawal limits.
• Withdrawals may be delayed or refused if identity verification is incomplete, if there is a suspected breach of Terms, or if enhanced due diligence is required under AML controls.

Available payment methods and charges

Payment methods available in India can include bank transfer, UPI, cards, and supported e wallet options, subject to availability on the cashier page.

Fees and charges:

• Parimatch may apply processing fees where this is disclosed on the cashier page or required by payment partners.
• Your bank or payment provider may charge additional fees. Such fees are outside Parimatch control.

Processing times and status

• Deposits are usually credited after confirmation by the payment system.
• Withdrawals are processed after internal checks, which can include KYC, fraud prevention, and payment verification.
• Processing timeframes can vary by method, bank processing cycles, and compliance review. The current status appears in your account transaction history.

KYC and AML checks linked to payments

To meet legal and compliance obligations, Parimatch can request documents and information such as:

• Proof of identity and date of birth.
• Proof of address.
• Proof of payment method ownership.
• Source of funds or source of wealth information where required by risk assessment.

If you do not submit requested information within the stated time, Parimatch may restrict deposits, withdrawals, bonuses, or access to services until checks are completed.

Chargebacks, reversals, and negative balances

• You must not attempt chargebacks or payment reversals without first contacting support to resolve disputes.
• Chargebacks or reversals may lead to account restriction and recovery actions.
• If your account becomes negative due to a reversal or correction, you must repay the outstanding amount before further withdrawals.

Transaction restrictions and cancellations

Parimatch may cancel or block transactions when:

• The transaction is flagged by fraud controls or transaction monitoring.
• The payment method cannot be verified.
• The transaction appears linked to prohibited activity or AML risk.

If a deposit is reversed or cancelled after a bet is placed, Parimatch may void affected bets, reverse winnings, and adjust the account balance to reflect the valid funds position, in line with applicable rules.

Currency and account balance

Your account balance is maintained in the currency shown in your profile and cashier. Conversion may apply where a payment method uses a different settlement currency, based on the rate and terms shown by the payment provider or the platform at the time of processing.

Parimatch supports responsible gambling and expects you to use betting services in a controlled manner. Gambling can cause harm for some individuals. You should treat betting as entertainment and not as a way to earn income.

Tools to help you control your play

Responsible gambling tools may include:

• Deposit limits, bet limits, and loss limits, set for a chosen period.
• Session reminders and activity statements that help you review account use.
• Cooling off periods that pause access for a fixed duration.
• Self exclusion, which blocks access for a longer period and restricts marketing communications where required.

Availability of tools can depend on the product and account status. Requests are applied after identity confirmation to protect account security.

Gambling harm risk checks

Parimatch may use risk indicators to identify harmful gambling behaviour, including patterns of high frequency betting, escalating stakes, or repeated failed deposits. If risk indicators appear, the platform may apply protective measures such as limits, safer gambling checks, or contact to encourage use of controls.

Underage and third party access prevention

You must keep your account away from minors and must not allow another person to use your account. Parimatch may request age verification and may restrict accounts where underage access is suspected.

Support and help resources in India

If you think gambling is causing harm, seek confidential help. Support may be available through:

• Local mental health professionals and counselling services.
• National and state health helplines.
• International support organisations that offer guidance and self help tools, such as GamCare and Gambling Therapy.

If you request self exclusion, you remain responsible for not creating new accounts or attempting to access the services during the exclusion period.

Parimatch applies anti money laundering and counter terrorism financing controls as part of its legal and compliance obligations. These controls help protect the platform, users, and the integrity of betting services.

Identity verification (KYC)

Parimatch may verify your identity at registration, before withdrawals, or at any time based on risk. Verification can require:

• Identity and age checks.
• Address verification.
• Payment method ownership verification.
• Source of funds checks where required.

Failure to complete KYC checks can lead to restrictions on account use, including deposit and withdrawal blocks.

Monitoring of bets and payments

The platform monitors account activity to detect suspicious patterns, such as:

• Unusual deposit or withdrawal behaviour.
• Multiple accounts linked by devices, payment instruments, or IP indicators.
• Betting patterns linked to match fixing risk, collusion, or abuse of bonuses.
• Rapid movement of funds with limited betting activity.

Reporting and cooperation

Parimatch may report suspicious activity to competent authorities or other bodies where required by law or regulation. Parimatch may also cooperate with law enforcement requests and legal processes.

Consequences of AML or fraud concerns

If Parimatch identifies potential money laundering risk, fraud, or other prohibited conduct, it may:

• Restrict or suspend your account.
• Refuse or delay transactions pending checks.
• Freeze funds where legally required or reasonably necessary for investigation.
• Close the account and void bonuses or related benefits obtained through prohibited activity.

Decisions are taken based on compliance duties, platform integrity, and the information available at the time. Where permitted, Parimatch may decline to disclose details of monitoring triggers or reports.

This section summarises key privacy principles for your use of Parimatch services in India. More detail may appear in the dedicated Privacy Policy available on the platform.

Personal data collected

Parimatch may collect and process personal data such as:

• Registration details: name, date of birth, contact details, and account credentials.
• Identity and verification data: government ID details, address documents, and verification results.
• Payment and transaction data: deposits, withdrawals, payment method identifiers, and fraud screening outcomes.
• Betting data: bets placed, odds accepted, event selections, and settlement history.
• Technical data: device identifiers, IP address, logs, cookies, and usage analytics.
• Communications: support requests, recorded calls where permitted, and complaint handling records.

Purposes of use

Parimatch uses personal data for:

• Account creation, registration checks, and access management.
• Delivering services, bet acceptance, settlement, and payment processing.
• Fraud prevention, AML compliance, risk controls, and security monitoring.
• Customer support, dispute handling, and legal claims management.
• Meeting legal obligations, regulatory duties, and audit requirements.

Legal basis and retention

Processing is carried out where necessary to provide services, meet legal obligations, protect legitimate interests such as security and fraud prevention, or where you have given consent for specific processing. Data is retained only as long as needed for these purposes, including mandatory retention required for legal and compliance needs.

Sharing of data

Parimatch may share data with:

• Payment processors, banks, and verification providers.
• Fraud prevention and AML screening providers.
• Technology service providers that support hosting, analytics, and communications.
• Authorities or regulators where required by law.

Third party processors are required to use safeguards that protect confidentiality and security.

Your privacy rights

Subject to applicable law, you may have rights to:

• Request access to your personal data.
• Request correction of inaccurate data.
• Request deletion in situations where retention is not legally required.
• Object to certain processing or request restriction.
• Withdraw consent where processing depends on consent.

Requests can be made through the support channels shown on the platform. Parimatch may require identity confirmation before acting on a request to protect your account.

Cookies and similar technologies

The platform uses cookies or similar technologies for essential functions, security, and performance measurement. Cookie controls may be available through your browser settings and, where applicable, the site cookie settings.

Parimatch uses technical and organisational measures to protect your account, personal data, and transactions. Security controls are designed to reduce risks linked to unauthorised access, fraud, and data loss.

Account security controls

Security measures can include:

• Password strength requirements and login protection.
• Two factor authentication where enabled or offered.
• Device and session controls that detect unusual access.
• Automatic session timeouts in certain cases.

You are responsible for:

• Keeping your password and verification codes confidential.
• Using a secure device and updated software.
• Informing support promptly if you suspect unauthorised access.

Data protection and encryption

Parimatch applies encryption and secure transport protocols to protect data in transit. Access to personal data is limited to authorised staff and service providers based on role requirements.

Monitoring, incident response, and risk reduction

The platform monitors activity to identify suspicious logins, unusual payment attempts, and abnormal betting patterns that can indicate account takeover or fraud. Parimatch may temporarily restrict account features to protect you and to complete security checks.

Security limits

No system can guarantee complete security. Parimatch cannot accept responsibility for loss caused by malware on your device, phishing attempts that capture your credentials, or unauthorised access resulting from your failure to protect login information. These limits do not reduce any legal rights that cannot be excluded under applicable law.